Product help
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FAQ
How do I return something I bought online?
Bring your item and proof of purchase to any SmartPhoneHub store, or start a return from your order email. Eligibility depends on the product and timing.
Is my device still under warranty?
Warranty varies by manufacturer and purchase date. Bring your device in or email us with your serial number and we’ll confirm.
Can you transfer data to a new phone?
Yes. Book a slot at your local store and we can help move contacts, photos, and apps where supported.
Do you price-match or offer trade-in?
Trade-in values depend on device condition. Ask in store for current offers and how they apply to your next purchase.
Repairs & Care
SmartPhoneHub Care covers repairs for devices bought from us, plus out-of-warranty options with a quote first.
Learn more